Persona Wiki

Kanban and work flow

Define a workflow, manage work in progress and improve the movement of work.

On this page

Method · Technology and product

Core concepts

  • Workflow definition: make start, finish and movement policies explicit
  • Work in progress: manage concurrent work
  • Flow metrics: observe throughput, cycle time and work item age

Application

Use this method to examine delays and bottlenecks in support, editing or development work with continuous incoming requests.

Limitations and jurisdiction

Putting work on a board does not resolve bottlenecks by itself. Simple averages across unlike work items can distort interpretation.

Editorial perspectives

  • Finish work: prioritize completing existing work over starting more.
  • Service response: use policies by request type to balance urgency and predictability.

Sources

Kanban Guides · 2025.5

The Kanban Guide

Context: International reference; verify the application environment

Source checked: 2026-10-07

Independent editorial summary and source link; the original text is not republished.

Related personas

    Software developer

    Translation status

    Editorial English translation of the Korean edition. No professional translation or occupational expert review has been completed. Translation does not change the source jurisdiction.

    Translation prepared: 2026-10-08 · Source fingerprint: kb-7b45b6e7b52f5ce3

    Korean source

    API

    JSON document